Data deletion & deauthorization
Here is everything you can delete or disconnect, and how. These instructions also serve as the data-deletion instructions URL for platforms that require one (for example Meta and TikTok).
Disconnect a social network
- Open app.fresh2wow.com and go to Settings → Accounts.
- Pick the connected account and disconnect it.
- Its access tokens are removed from our systems immediately. Posts already published remain on the social network — delete them there if you wish.
You can also revoke access from the network itself (for example, in that platform's connected apps settings). When the platform notifies us of the deauthorization, we delete the associated tokens.
Delete your content or your workspace
Content (posts, images, brands) is deleted from within the app. Deleting a workspace removes all of its content.
Delete your account entirely
Email privacy@fresh2wow.com from your account's email address with the subject "Delete my account". We will confirm the request and remove your account and its data from active systems within 30 days, and confirm when done.
What is kept
Only what the law requires us to keep (for example billing records) for the applicable legal period, and nothing else.